Product Specialist 🇺🇸 Sales & Customer Success · California · Fully Remote
Rokoko
Product, Sales & Business Development, Customer Service
California, USA
Product Specialist 🇺🇸
Rokoko is driving a paradigm shift in how creators work with animation and digital motion.
Rokoko offers motion capture tools that allow users to record every nuance of their movements. As a global leader in the motion capture space, Rokoko is known for products that capture the essence of human motion, while bringing down price and complexity to a level that is accessible to all.
With roots in the indie film space, the company today has hundreds of thousands of users across film, games, VFX, VR/AR, and other entertainment projects, as well as a rapidly growing base of users in other verticals such as robotics, sports, and health.
From the heart of Copenhagen, where it began, to our colleagues back in Athens and all the way across the USA, we all echo Rokoko’s calling - to equip every creator with the power of motion capture.
None of this would be possible without the humans behind Rokoko.
Creative, driven, and passionate about what we do, we bring the playfulness of our users into our work and company culture. We collaborate with top-tier companies like Disney, Sony, and Netflix, as well as thousands of creators and professionals that make unique content and applications that makes every day a new adventure.
🔥What's the role about...
Your primary responsibility is owning the sales cycle for inbound leads and prospects that you’ll develop locally.
You'll provide a top-notch customer experience to all leads expressing interest in Rokoko, through email, live chat, and online calls;
You will be an expert in our software and hardware tools, you'll host multiple product demonstrations a day for inbound/outbound leads, using the opportunity to qualify and up-sell/cross-sell products when relevant;
You'll run the full sales cycle and act as a point of contact for customers until they close, we expect you to give feedback on the current sales process and help us improve it;
As we release new products, you'll work with the sales team to identify opportunities in existing accounts and take a lead on up-selling to expand the lifetime value of these customers;
You will be responsible for setting up and managing outbound email campaigns, helping lead generation across key markets.
You will occasionally travel for customer visits and industry conferences, where you will represent Rokoko and present our systems to local studios.
You'll actively use HubSpot, where you'll record interactions, analyze pipelines, and implement sales automation best practices;
As part of the overall commercial team, you'll support group initiatives and share your insights to help pursue our overall group objectives. (We use OKRs, by the way!)
🕵️ We are keen to meet someone with..
B.Sc. or M.Sc. or similar education in a relevant field;
Strong stakeholder management skills, with experience building and nurturing relationships and facilitating decision-making;
You are interested in sales, and product evangelism, and preferably have experience in this function;
A keen, demonstrated interest in animation, game development, robotics;
Strong written and spoken English.
🤘 We will be thrilled...
You are resilient and highly motivated, with a hands-on attitude and continuous interest in self-improvement;
You have worked with sales, business development, and you understand the importance of customer centricity;
You're an empathic listener and good communicator;
You are independent, aren't afraid to work remotely, and you have an appropriate space to conduct demos.
Thirsty for more?
Browse our Instagram stories and posts on Twitter, LinkedIn, Facebook, and TikTok. and join our community of 3D artists, VFX experts, and game devs on Discord.
Psst...and check some of our user stories here.
Rokoko is an equal opportunity employer, therefore we do not select candidates based on gender identity or expression, mental disability or physical disability, race, religion, age, national origin or ethnicity, sexual orientation, marital status, veteran status, or parenthood choices.
At Rokoko, we breathe diversity and creativity. Whatever your path or background is, however you express or identify yourself, join us and let’s get things in motion.
- Department
- Sales & Customer Success
- Locations
- California
- Remote status
- Fully Remote
- Employment type
- Full-time
- Experience level
- Entry-mid
About Rokoko
Our vision is to crush the barriers of animation and interactive storytelling. We imagine a world where Rokoko enables anyone and everyone to breathe life to their creative ideas, where imagination is unshackled from technical complexities and the steep learning curves of animation.