Propane is building the operating system for AI-native customer intelligence. Operate fully automated customer research programs using AI agents that conduct end-to-end customer interviews, exactly where and when it makes sense for your customers, with customizable research incentive rewards. Capabilities: • AI agent interviews via voice and chat • Profiles enhance interviewer context and customer intelligence over time, with data from your existing tools (e.g., CRM, product analytics, support, etc.) • Automated recruitment with data triggers from your existing tools • Automated participant incentives/rewards • Embed customer interviews for advanced in-app research Use cases: • Win/loss or churn interviews with automatic CRM-triggered recruitment • NPS follow-up interviews triggered by score, sentiment, or text feedback • Product/feature adoption feedback interviews triggered from your product analytics data, in-app, or via email • Product discovery interviews with contextual insights for higher quality
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