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Senior Technical Consultant (m/f/d)

LinkedIn

LinkedIn

IT
Munich, Germany
Posted on Thursday, June 13, 2024
Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role can be based in Berlin or Munich.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

LinkedIn was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world’s workforce in ways no other company can. We’re much more than a digital resume – we transform lives through innovative products and technology.

Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. The Technical Consultant is a key technical resource in our Customer Success Organization driving value through system integration. The Technical Consultant works closely with our customers in partnership with our account teams to design & implement technical solutions. The ideal candidate will be a natural relationship builder with great communications, organizational, and technical skills.

Key Responsibilities:

  • Develop a deep understanding of LinkedIn’s Talent Solutions product suite with deeper understanding of our technical offerings.
  • Partner with account teams to understand customer requirements & present solutions leveraging Linkedin products & integrations
  • Provide technical consulting during new customer acquisition, onboarding & implementations
  • Partner with our customer success teams on how to drive adoption of integrations and optimise workflows for existing customers
  • Collaborate with cross functional teams including Sales, Customer Success Managers, Implementation Consultants, Customer Support, Product Management and Engineering to monitor customer issues and project status.
  • Provide feedback to leaders & our internal product teams on market trends, while staying up to date with the latest trends in Human Resources (HR) technologies
  • Identify opportunities to optimize our processes & bring additinoal value to customers through our products and services


Qualifications

Basic Qualifications:

  • 7+ years' experience of working on technical product integrations or 7+ years' in a customer facing consulting role
  • Fluent in German & English
  • Experience in (both verbal and written) communication for technical and business audiences
  • Experience of implementing enterprise software or other technologies in the German market
  • Bachelor’s Degree or equivalent experience


Preferred qualifications:

  • Fluency in a third language especially Dutch, Arabic, Turkish or Italian
  • Experience and/or familiarity with one or more of the following: Identify and access management, security protocols, SQL, Learning Management Systems, RESTful APIs
  • Familiarity with solution architecture
  • Proven experience working with senior executives, complex customers and comfortable in client-facing environments and presentations.
  • Ability to do discovery with customers to learn about their strategic goals for their business.
  • Proven project management capabilities and stakeholder management


Suggested Skills:

  • Technical Integrations
  • Implementing Software
  • Communication
  • Project Management


Additional Information

Global Data Privacy Notice for Job Candidates

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.


Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://lnkd.in/GlobalDataPrivacyNotice