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Senior Talent Insights Consultant

LinkedIn

LinkedIn

People & HR
Singapore
Posted on Thursday, June 13, 2024
Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

The LinkedIn Talent Insights Consultant serves as a key customer resource for one of LinkedIn’s most strategic products, LinkedIn Talent Insights (LTI). LTI is a data and insights product that is leveraged by our customers to answer their most strategic questions. The LTI consultant will inform and enhance the product and customer experience for LTI by focusing on driving success for customers. In this role you will work across LinkedIn to offer advice and expertise to our customers, helping them make informed decisions about finding and managing talent in a complex, rapidly evolving talent market.

Responsibilities:

  • Conduct customer workshops and product deep dives while synthesizing complex messages into a clear story
  • Consult with customers on how to use LTI to address their unique challenges and objectives
  • Establish trust as a product expert to customers and internal stakeholders
  • Serve as a strategic partner to customers and influence customers’ approach to deepening use and adoption of LTI
  • Interface and influence senior executives through audience-appropriate delivery
  • Support optimization of end-user engagement by sharing best practices, trends, and customer success stories
  • Share feedback and collaborate with appropriate cross-functional teams (e.g. Product, Product Marketing, Sales, Customer Success) to improve customer experience
  • Provide inputs (use cases, customer feedback, success stories etc.) where appropriate to support sales and customers for renewals


Qualifications

Basic Qualifications

  • 6+ years working experience with a minimum of 3 years in a client-facing role


Preferred Qualifications

  • Experience working with data/products that provide actionable insights to help customers make decisions
  • Experience driving change management or working in a consulting role
  • Experience working in Talent Acquisition, Human Resources, Consulting, SAAS, or Customer Success
  • Initiative and leadership to drive results and change in a fast-paced environment


Skills

  • Critical Thinking
  • Strategic Communication
  • Analytics
  • Collaboration
  • Insights


Additional Information

Global Data Privacy Notice for Job Candidates

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.


Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://lnkd.in/GlobalDataPrivacyNotice