Our Senior Delivery Managers own and lead delivery excellence for an entire functional area, supporting multiple teams and delivery managers while driving strategic delivery initiatives. This role combines delivery management expertise with people leadership to ensure delivery capabilities support functional area objectives and contribute to overall company growth and customer success.

Central tasks:
- Own the delivery strategy and execution for an entire functional area (typically 3–5 teams), ensuring a customer-focused, outcome-driven approach.
- Manage and develop Delivery Managers within the functional area, contributing to hiring, onboarding, and capability development initiatives.
- Partner with Product and Engineering Functional Area Leads on strategic planning, roadmap alignment, team ownership, and resourcing.
- Design and implement reusable delivery frameworks tailored to the functional area’s needs, while working with other Senior Delivery Managers to align and evolve delivery practices.
- Lead functional area-level planning and retrospectives, championing a culture of continuous improvement and psychological safety through open communication and shared ownership.
- Manage cross-team dependencies and risks, collaborating with other functional areas and partnering closely with Infosec and Legal teams on risk identification and mitigation.
- Represent the functional area in organizational delivery forums and cross-team initiatives, while fostering strong relationships with Product, Engineering, and other key stakeholders.

Required skills:
- 5+ years of experience in delivery/project management, with experience of people management/ direct reports
- Experience leading complex multi-team initiatives/ projects
- Deep expertise in multiple agile frameworks and the ability to adapt them to functional area needs
- Proven track record of building and leading high-performing delivery teams
- Understanding of business drivers and metrics
- Experience in SaaS/technology companies with complex product portfolios
- Excellent stakeholder management and people leadership skills
- Experience managing people and developing delivery management capabilities
- Upper-intermediate English+
- PMP or similar certifications would be a plus

A fair and transparent recruitment process
During the recruitment process, you can expect the following stages: CV screening, Recruitment interview, Recruitment feedback review, Interview with the managers, Team interview, and Reference check.

You will be assessed according to the criteria below:

1. Strategic Delivery Leadership
Ability to define and drive a delivery strategy across multiple teams, aligning execution with business outcomes. This includes planning, risk management, and ownership of cross-team dependencies to ensure timely, high-quality results.

2. People Management & Team Development
Proven experience in managing and developing Delivery Managers or similar roles. This includes performance management, coaching, hiring, and fostering a high-performing, psychologically safe culture within the teams.

3. Agile Delivery Expertise
Deep knowledge of agile methodologies (e.g., Scrum, Kanban, SAFe), with the flexibility to tailor practices to fit team and functional area needs. Includes experience in scaling agile across multiple teams or units.

4. Stakeholder & Cross-Functional Collaboration
Strong interpersonal and communication skills, enabling effective partnership with Product, Engineering, Legal, and other stakeholders. Must be comfortable navigating complex organizational dynamics and leading cross-functional planning and initiatives.

5. Outcome-Oriented Decision Making
Ability to connect delivery activities to broader business objectives and customer impact. Understands how to use business metrics and drivers to inform delivery decisions and guide teams toward value creation.

We offer:

• Official employment – Umowa o pracę contract
• 4 additional working days of vacation leave per full calendar year
• 3 days of internal sick leave without a doctor`s note
• Health and Life Insurance
• Employee Capital Plan (PPK)
• Multisport card compensation
• Coverage of professional training sessions, meetups, etc.
• English-speaking club with native speakers
• Polish language classes
• Internet and Glasses reimbursement
• Cosy office in Krakow city centre (Długa, 72) with beverages, fruit, and cookies
• Winter and summer parties, events, team-buildings

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Department

Project Management Office (PMO)

Role

Delivery Manager

Locations

Kraków

Remote status

Hybrid

Employment type

Full-time

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