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EIFO'S portfolio companies

Site Reliability Engineer

Dawn Health

Dawn Health

Software Engineering
Bremen, Germany
Posted on Thursday, June 13, 2024

Dawn Health is a leading Digital Health product company that empowers Life Science companies to create elegantly designed digital solutions quickly and in compliance with the highest quality and reliability standards. We are looking for a Site Reliability Engineer for our established and growing TechOps team. The team is responsible for building and maintaining Cloud infrastructure across our products. Consisting of primarily Azure PaaS services to serve the needs of our native mobile and web applications.

The Opportunity:

Tech and engineering at Dawn Health are at the core of everything we do. Within the first months of your employment, you will participate in training programs giving you the knowledge to develop digital health solutions (such as Medical Device Software). Digital Health is a rapidly growing industry within healthcare, and new regulatory frameworks in the EU and US continuously raise the bar for the safety and efficacy that can be demonstrated by such digital solutions.

As a Site Reliability Engineer, you will get to work on products that help patients around the world and collaborate with other passionate software engineers to bring the most intuitive and useful digital therapies and apps to life.

The successful candidate will be responsible for ensuring the reliability, availability, and performance of our cloud-based infrastructure and services. This role requires deep technical expertise, a strong understanding of cloud architecture, and a proactive approach to problem-solving.

About You:

  • 5+ years of experience in cloud infrastructure deployment and management, with a focus on Microsoft Azure.
  • Proven experience in managing and automating large-scale, high-availability cloud environments.
  • Experience with Identity providers and Authentication & Authorization implementation.
  • Ability to adapt and implement solutions following Microsoft Well-Architected-Framework.
  • Ability and motivation to document System Designs, Architecture, Configurations on various levels of detail.

Soft skills:

  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and collaboration abilities.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Your Responsibilities:

Infrastructure Management:

  • Design, implement, and manage Azure-based infrastructure solutions.
  • Ensure high availability, scalability, and reliability of all cloud services.
  • Automate infrastructure provisioning, configuration, and management using Infrastructure as Code (IaC) tools like Bicep/ARM templates or Terraform.

Monitoring and Performance:

  • Develop and maintain comprehensive monitoring and alerting systems
  • Perform regular performance tuning, capacity planning, and optimization of cloud resources.
  • Troubleshoot and resolve issues related to cloud infrastructure and applications.

Security and Compliance:

  • Implement and enforce security best practices and compliance standards within the cloud environment.
  • Perform regular security assessments and audits to ensure the integrity and security of data and applications.
  • Manage identity and access management (IAM) using MS Entra ID.

Collaboration and Support:

  • Work closely with Development, Operations, and other cross-functional teams to ensure seamless integration and deployment of solutions.
  • Provide technical support and guidance to teams on cloud-related issues and best practices.

Continuous Improvement:

  • Continuously evaluate and implement new cloud technologies and services to improve efficiency and performance.
  • Develop and maintain documentation, including runbooks, technical diagrams, and best practices guides.
  • Foster a culture of continuous improvement and operational excellence.

What You Will Do:

  • Build and document architectures that are certified Medical Device software.
  • Design and implement new Cloud applications supporting both small-scale mobile app projects and large-scale integrations.
  • Work in close collaboration with the product and development team using agile workflows and best practices.
  • Support our Business Development team with technical input and project estimations.
  • Support our Project Managers in writing project specs and technical insight.
  • Engage with continuous delivery workflows in rapid development cycles.

What We Offer:

  • A chance to work alongside innovative colleagues who are great at what they do and are happy to share their knowledge.
  • An open, informal, and friendly atmosphere, that we are proud of and nourish.
  • A broad range of meaningful projects and products.
  • Autonomy, self-leadership, and confidence in you and your abilities.
  • Celebration of our wins and social events on a regular basis to meet and get to know all the Dawn employees.

About Dawn Health:

Dawn Health is a digital health company specializing in developing Software as Medical Device (SaMD) and other regulated healthcare solutions. We deliver both strategic consulting and development of innovative digital therapies targeting patients on a global scale. Working at Dawn Health is more than just a job. We are not just looking for new employees. We are looking for deeply passionate souls, gifted minds, innovators, team players, entrepreneurs and people who believe they can change the world. We love to build things, change the status quo, and drive a new digital health agenda that will impact 1 million patients by 2030.

Our passion not only includes the urge to make a difference, and “Code to Save Lives”, we’re also very focused on our people. There is a great social culture at Dawn Health, and throughout the company you will find warm, helpful, and friendly colleagues. When we hire, we do not just look for professional skills and talent, we look for people who will thrive in our environment and who will make a good addition to the team and contribute to the culture.

Our DNA:

We hire people with a broad set of technical skills who are ready to take on some of technology's greatest challenges and make an impact on millions of patients. At Dawn Health, engineers not only revolutionize the healthcare industry, but they also routinely work on innovation projects with the potential to become large-scale applications and entirely new digital health platforms.