What's the Vibe?

...See, we have this crazy idea that effective collaboration is THE skill of the future and critical to our success. As a remote company with staff across the globe, we've seen firsthand how important it is for our teams to work well together.

And that's why we focus on hiring talented people who are also great to work with.

That means we don't always hire the people with the most experience. Some of us have PhDs. Others have spent multiple decades working at the top of our field. But we've also hired former tennis coaches, film students, photographers, hotel front desk workers, freelance travel agents, and fashion designers.

While our backgrounds are diverse, we all share a few important traits:

• We love solving challenging problems.
• We're passionate about the work we do.
• And we're the kind of good humans who make you look forward to that morning coffee chat, who bring positive energy to every meeting, who go the extra mile to support one another, and who make work feel a little less like work.

But hey, there are lots of job posts out there that are cool and vibey and explain how unique their company culture is (look, a ping-pong table!). We know, we’ve seen them. Some might be truer than others. As for us, we think you’ll notice the good vibes the first time we chat.

(But don’t just take our word for it. In this video, VP Customer Experience Ian Mitchell and a few members of the Technical Success team provide an overview of the role, what makes a great TAM at Creative Force, and what the culture is like in the team.)

What we offer YOU

• A fast-growing, exciting, and fun scaleup environment — with multiple international Employer Awards — and not those awards you can pay for, but the kind of awards given based on Employee reviews. It just doesn’t get any better than that. 💜
• A flat and transparent organizational structure — no bureaucratic red tape. Your ideas and initiatives will be heard and embraced!
• True work-life balance — we see our team members as people, not numbers, and know that a balanced personal and professional life is critical to happiness and long-term fulfillment
• A collaborative international environment with colleagues across Europe and USA
• A growing Technical Success function with opportunities to influence processes, strategy, and customer experience
• A vibrant work culture grounded in the belief that we’re better together
• Company trips and events, and much more!

What’s the Role?

Still interested? Awesome. Here's the deal:

At Creative Force, we work with some of the world's biggest brands and retailers. Our customers operate at scale, move fast, and rely on our platform to power complex creative workflows across teams, regions, and markets.
And that's where you come in.

We're looking for a Technical Account Manager to become the trusted technical partner for our Enterprise customers throughout their entire journey with Creative Force.

You'll be involved from the very beginning — partnering with Sales during the pre-sales process to understand customer needs, design the right technical solutions, and help show how Creative Force can solve complex workflow challenges.

From there, you'll guide customers through successful implementations by understanding their current setup, translating their business needs into scalable workflows, and making sure Creative Force delivers real value.

But this isn't a "finish implementation and move on" kind of role.

You'll continue partnering with customers long after go-live — helping them optimize their setup, solve complex technical challenges, advise on best practices, and get the most out of Creative Force as their business evolves.

Our customers operate at Enterprise scale, which means our solutions are not one-size-fits-all. You'll work with multiple stakeholders, different systems, global teams, and plenty of interesting problems to solve.

Most importantly, you'll join a Customer Experience team that cares deeply about solving hard problems, sharing knowledge, and helping each other get better every day.

Technical Account Manager Self-Assessment

Normally, this is where you'd find a three-page-long list of required skills, including but not limited to: underwater basket weaving, competitive cheese rolling, and advanced spreadsheet wizardry.

But it’s 2026, so we aren’t going to do that to you.

We do know, however, what characteristics we believe make an exceptional Technical Account Manager. To help you evaluate if you'd be a good fit for this role, we’ve provided them below.

And real talk: we care less about exact job titles and more about how you think, communicate, and build relationships.

You’re technical, but you speak human
You're comfortable discussing technical details and concepts like integrations, APIs, cloud environments, and system architecture.

However, you don’t hide behind jargon. You know how to explain complex concepts in a way that customers, commercial teams, and internal stakeholders can actually understand.