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HR & Admin Executive

Creative Force

Creative Force

People & HR
Hanoi, Vietnam
Posted on May 9, 2025

The role

We are seeking a proactive and detail-oriented HR & Admin Executive to take ownership of key HR operational processes and office administration. This role plays a vital part in ensuring seamless HR services across the employee lifecycle — from onboarding to offboarding, payroll, insurance, PIT, and labor contract management — while supporting the implementation of policies and maintaining a productive work environment. The ideal candidate is proactive, detail-oriented, and has solid knowledge of Vietnam labor law and HR best practices.

Responsibilities

1. HR Operations & Administration

  • Perform daily HR operational tasks to ensure all HR functions run smoothly and efficiently.
  • Coordinate end-to-end onboarding and offboarding processes to provide a positive experience for new hires and departing employees.
  • Maintain accurate personnel records and ensure legal compliance in all documentation.

2. Labor Contract Management

Manage the full process of labor contract administration, including drafting, signing, renewal, and record-keeping in line with Vietnamese labor law and internal policies.

3. Performance Management

Implement and support the company’s performance review processes, including: 1-month and 2-month probation evaluations, 360-degree reviews, Annual performance appraisals,…

4. Personal Income Tax (PIT) & Tax Dependents

  • Ensure compliance with PIT regulations, including monthly declarations and year-end finalizations.
  • Handle the registration and adjustment of tax dependents.
  • Provide guidance to employees on tax-related matters.

5. Social Insurance

Administer social, health, and unemployment insurance processes: employee registration, updates, benefit claims, and monthly reconciliation with government authorities.

6. Personal Health Insurance

Oversee the full cycle of the company-sponsored health insurance package, including: Sourcing and negotiating with insurance providers, annual contract renewal and budget tracking, employee enrollment and benefit claims, employee support and issue resolution.

7. Payroll Administration

  • Manage end-to-end payroll operations: salary calculations, overtime, allowances, deductions, and PIT.
  • Ensure accuracy, confidentiality, and compliance with labor laws and company policies.
  • Coordinate with Finance for payroll disbursement and reporting.

8. Policy & Procedure Updates

  • Review and update HR policies, guidelines, and procedures regularly.
  • Ensure alignment with labor regulations and internal standards.
  • Communicate updates effectively across the company.

9. Trade Union Collaboration

Work with the Trade Union to organize company events, staff welfare programs, and employee engagement initiatives.

10. Administrative Support (20%)

  • Process monthly payments for recurring office expenses (e.g., rent, internet, utilities).
  • Maintain office cleanliness, organization, and equipment functionality.
  • Track guest in-out records and prepare related reports.
  • Coordinate general office logistics and support daily operations.

11. Other tasks as assigned by Manager