About Us

Celvivo is a fast-growing biotech startup pioneering innovative solutions in 3D cell culture with a focus on organoids and spheroids. Our technologies are reshaping how scientists and researchers conduct experiments, and we’re building a world-class commercial team to accelerate our global expansion.

Role Overview

The Field Application Specialist plays a critical role in providing technical expertise and application support throughout pre-sale and post-sale activities. You will serve as the scientific expert for Celvivo’s dynamic 3D cell culture systems.

Key Responsibilities

General

• Provide pre-sales technical consultation to support opportunity qualification.
• Deliver high-impact product demonstrations and scientific presentations and handle application discussions.
• Drive strong onboarding to secure early customer success and recurring usage.

Scientific Support and Customer Engagement

• Support demo preparations, customer evaluations, installations if required.
• Act as scientific escalation point for complex customer discussions.
• Troubleshoot application-related issues.

Onboarding and Customer Success

• Conduct on-site and remote training to ensure strong onboarding.
• Provide troubleshooting support for application-related and technical issues with software and hardware.
• Build trusted relationships with researchers in academia, biotech and pharma.
• Develop training material for customers, distributors and internal teams.
• Maintain a structured training library and demo equipment inventory.
• Create modules, manuals, and video-supported content.
• Conduct internal onboarding for Sales, FAS, and Marketing.
• Coordinate webinars, workshops and training events with Marketing and Sales
• Collaboration with Marketing and Science for regional/local content alignment

Cross-Functional Collaboration

• Work closely with Sales, Science, Marketing and Engineering teams.
• Provide structured field feedback to support product improvement and market strategy.
• Collaborate cross-regionally to align execution across global teams.

Qualifications & Experience

• MSc in Life Sciences, Biotechnology, Biomedical Science or related field. Advanced degree preferred.
• 3 or more years of hands-on laboratory experience in cell biology or advanced in vitro models.
• 1-3 years experience in B2C and B2B sales
• Strong background in 3D cell culture, organoids or spheroids highly desirable.
• Experience in a customer-facing technical, field application or scientific support role preferred.
• Understanding of cell-based assays, analysis methods, experimental optimization.
• Basic technical aptitude with ability to perform first-line troubleshooting of laboratory instrumentation.
• Strong communication skills in English. Additional languages are beneficial.
• Comfortable working independently in a fast-moving environment.
• Willingness to travel frequently (60–75%).

What We Offer

• A hybrid opportunity to develop commercial skills whilst maintaining core skill sets.
• A visible role with direct impact on regional growth.
• Collaboration with leading researchers working on organoids, spheroids, and next-generation in vitro models.
• Strong career development potential.

How to Apply

Apply for the position by clicking the apply button