About Anyday

Anyday is a leading Nordic FinTech company revolutionizing the Buy Now Pay Later (BNPL) space. We offer transparent payment solutions that let shoppers split purchases into four interest-free installments over four months—with zero fees for on-time payments. Need more time? Shoppers can split their purchases in multiple installments for a transparent one-time fee.

We partner with leading brands such as Matas, Skechers, Coolshop, BabySam, Kop & Kande, and many more! We're rapidly expanding across the Nordic region with ambitious plans for European growth.

Our international team spans offices in Denmark and Thailand, bringing together diverse talents focused on building exceptional financial products that benefit both merchants and shoppers.

About The Role

As a Danish-Speaking Customer Service Specialist, you will be the friendly, professional voice of Anyday for our Danish customers. You’ll ensure every customer receives outstanding support and a seamless experience with our products and services.

What You’ll Do

• Respond to customer inquiries via phone, email, and live chat
• Assist customers with product information, purchase details, and service issues
• Resolve complaints with patience, empathy, and creative problem-solving
• Identify and escalate priority or complex issues to the right teams
• Collaborate cross-functionally to maintain smooth communication and top-tier service
• Stay up-to-date with Anyday’s products, services, and policies
• Consistently represent Anyday’s values of Collaboration, Innovation, Respect, and Transparency in every interaction

About You

• Fluent in Danish with strong English communication skills (written and spoken)
• Previous customer service or related experience preferred
• Excellent communication and interpersonal skills
• Calm under pressure, with the ability to handle challenging situations professionally
• A team player with a positive mindset and willingness to learn
• Able to be based in Chiang Mai, Thailand

What we offer

• Full-time position at our Chiang Mai office with hybrid flexibility
• Daily catered lunch from our in-house chef, plus a fully stocked kitchen with snacks and drinks and games
• Flexible working hours – early bird or night owl, we trust you to deliver
• Competitive salary based on experience
• Professional development budget to support your growth
• Paid vacation accrued monthly, plus Thai national holidays
• Health insurance and wellness-focused benefits
• Business visa and work permit support for qualified candidates
• Diverse, inclusive team culture that values different perspectives
• Regular team-building events and retreats across Thailand
• Fun social activities – grill parties, Friday bars, paddle tournaments... or pitch your own idea!