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Enablement Consultant - Sales Solutions

AmplifAI Health

AmplifAI Health

Sales & Business Development
New York, NY, USA
Posted on Dec 21, 2024
Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in NYC.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

LinkedIn’s Sales Solutions team is dedicated to changing the world of sales through the use of Sales Navigator, our flagship product that connects and builds mutually beneficial relationships between buyers and sellers. The Enablement Specialist Team is part of the LinkedIn Sales Solutions organization.

The Enablement Specialist will be responsible for driving adoption and maximizing the value of LinkedIn Sales Navigator for our customers. This role involves deeply understanding our customers, developing and delivering custom, outcome driven training programs, creating engaging content, and providing ongoing support to ensure users are proficient and achieving their goals with LinkedIn Sales Navigator. In this role, you will partner closely with our Sales & Customer success teams to execute an enablement strategy that is customized to our Customers unique business objectives and use case for Sales Navigator. The ideal candidate will have a passion for teaching, is customer focused, excellent communication skills, and a deep understanding of sales processes and technology. The Enablement Specialist for this role will work on pilots sold in our North American market, with occasional need to work on pilots in other

Core Responsibilities

  • Develop and deliver comprehensive enablement programs for end users of LinkedIn Sales Navigator, including webinars & workshops
  • Deliver Customer Value through ensuring our customers are successful with LinkedIn Sales Navigator in terms of adoption, usage and engagement.
  • Collaborate with Sales and Customer Success teams to identify user needs and tailor enablement programs accordingly.
  • Continued focus on enablement methodology improvement to accelerate customer adoption and value
  • Monitor user engagement and adoption metrics to assess the effectiveness of enablement initiatives and make data-driven improvements.
  • Gather user feedback and insights to inform Enablement Service development and enhance the overall user experience.
  • Stay current with industry trends, best practices, and new features of LinkedIn Sales Navigator to ensure the most relevant and effective enablement service delivery
  • Become expert in LinkedIn Sales Solutions business, LinkedIn organization structure & team, the LinkedIn’s platform, LinkedIn Sales Navigator and associated tools (e.g. Salesforce.com) to enable success in your role
  • Provide input and solution-oriented ideas to internal teams to continuously improve our product, systems and resources
  • Track and record customer activity in a timely manner in systems of record (e.g., CRM system)
  • Support your colleagues and team by helping to foster a sense of inclusion and belonging and always striving to exhibit LinkedIn’s culture and values.


Qualifications

Basic Qualifications

  • 3 + years of relevant experience in a Enablement / Customer Education / Consulting / Project Management / Customer Success
  • Instructor-Led-Training Experience (In-Person and Virtual)


Preferred Qualifications

  • Excellent verbal and written communication skills, with the ability to explain complex concepts in a simple and engaging manner.
  • Strong presentation and public speaking abilities, comfortable delivering training to large groups
  • Knowledge of adult learning principles and instructional design is a plus
  • Proven experience in developing and delivering training programs and educational content.
  • Familiarity with sales processes, methodologies, and technologies
  • Ability to analyze data and metrics to evaluate the effectiveness of enablement efforts.
  • Ability to develop strong relationships with customers, and cross-functional partners by anchoring on confidence, collaboration and shared vision of success.
  • High level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines
  • Growth mindset with the desire to work in a collaborative and agile environment
  • Passion for customer work and delivering outcomes
  • Demonstrated ability to succeed in a fast-paced, dynamic and high growth technology environment
  • Experience working with multiple customers simultaneously and the ability to work with competing priorities
  • Excellent analytical and problem-solving skills
  • Ability to make decisions and solve problems collaboratively while working under pressure and against challenging timelines
  • Understanding of sales technologies, SSO and CRM


Suggested Skills:

  • Training
  • Enablement
  • Data Driven


LinkedIn is committed to fair and equitable compensation practices.

The pay range for this role is $80,000 to $115,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

Additional Information

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you
  • Having interviews in an accessible location
  • Being accompanied by a service dog
  • Having a sign language interpreter present for the interview


A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.